privacy policy

This privacy policy will explain how Shout uses the personal data we collect from you when you use our website.

What data do we collect?

Shout collects the following data:

• Your name, email address, and postcode;
• Tracking data.

How do we collect your data?

You directly provide Shout with most of the data we collect.  We collect data and process data when you:

• Voluntarily send us a message through the contact form;
• Subscribe to our newsletter;
• Use or view our website via your browser’s cookies.

How will we use your data?

Shout collects your data so that we can:

• Communicate with you regarding your query;
• Send you marketing information;
• Improve our website and monitor its usage.

How do we store your data?

Shout securely stores your data using third-party cloud software such as Google Analytics and MailChimp.

Marketing

Shout would like to send you information about products and services of ours that we think you might like.  If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Shout from contacting you for marketing purposes.

What are your data protection rights?

Shout would like to make sure you are fully aware of all your data protection rights.  Every user is entitled to the following:

The right to access – you have the right to request Shout for copies of your personal data.

The right to rectification – you have the right to request that Shout correct any information you believe is inaccurate.  You also have the right to request Shout to complete information you believe is incomplete.

The right to erasure – you have the right to request that Shout erase your personal data, under certain circumstances.

The right to restrict processing – you have the right to request that Shout restrict the processing of your personal data, under certain circumstances.

The right to object to processing – you have the right to object to Shout’s processing of your personal data, under certain conditions.

The right to data portability – you have the right to request that Shout transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you.  If you would like to exercise any of these rights, please contact us at our email: 

Changes to our privacy policy

Shout keeps its privacy policy under regular review and places any updates on this web page.  This privacy policy was last updated on 2nd June 2025.

How to contact us

If you have any questions about Shout’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at 

Call us on 

Or write to us at

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Shout has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.